El Chef El Lubnany

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Terms & conditions

Welcome to El Chef El Lubnany. By accessing or using our website www.elchefellubnany.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

 

1. General

  • This website is operated by El Chef El Lubnany, a registered business in the United Arab Emirates (UAE).

  • By placing an order with us, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

  • We reserve the right to update or modify these Terms at any time without prior notice.

 

2. Products & Services

  • We specialize in fresh meat, poultry, and related products in compliance with Halal standards.

  • All products are subject to availability. In case of unavailability, we may offer a substitute or cancel the order with a full refund.

  • Images on the website are for illustration purposes only; actual products may vary slightly.

 

3. Orders

  • Orders can be placed through our website or by contacting us directly.

  • Once an order is confirmed, you will receive a confirmation via email, SMS, or WhatsApp.

  • We reserve the right to refuse or cancel any order due to stock issues, incorrect pricing, or suspicion of fraudulent activity.

 

4. Pricing & Payment

  • All prices are listed in UAE Dirhams (AED) and are inclusive of applicable VAT unless stated otherwise.

  • Payment methods include:

    • Online payment (via debit/credit card)

    • Cash on delivery

  • We reserve the right to change prices without prior notice, but confirmed orders will not be affected.


5. Delivery

  • We deliver within [Sharjah / UAE – adjust based on coverage].

  • Delivery times are estimates and may vary depending on location, availability, and external factors.

  • Customers must ensure accurate delivery details. We are not responsible for delays or failed deliveries due to incorrect information.


6. Cancellations, Returns & Refunds

  • Orders may be canceled before they are dispatched. Once dispatched, cancellations may not be possible.

  • Due to the perishable nature of our products, returns are not accepted unless the product is defective, damaged, or incorrect.

  • Refunds (if applicable) will be processed via the original payment method within [7–14 business days].


7. Use of Website

  • You agree not to misuse the website, engage in fraudulent activity, or attempt to interfere with its proper functioning.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense under UAE law.


8. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, are the property of El Chef El Lubnany and may not be reproduced without prior written consent.


9. Liability

  • We make every effort to ensure the accuracy of product information, but we do not guarantee that descriptions, pricing, or other content are error-free.

  • To the maximum extent permitted by law, we are not liable for any direct, indirect, or consequential loss arising from the use of our products or services.


10. Privacy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.


11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the UAE.


12. Contact Us

For questions, concerns, or complaints regarding these Terms and Conditions, please contact us at:

El Chef El Lubnany :
Abu Dhabi
+971 56 636 2695
[email protected]

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